Frequently Asked Questions:
What services does the Advocacy Department provide? The Advocacy department provides individuals with the support and direction needed to obtain entitlements (SSI, SSD, Food Stamps, Public Assistance, Medicaid, etc.) create an Advanced Directive (a document that specifies your preferred treatment and providers in the event of an emergency), provides direction and support to rectify or appeal decisions made in treatment, housing, entitlements. The goal of the Advocate is to ensure that the rights of people with mental health conditions are protected.
How do I access Advocacy services? You may make an appointment by phone or in person with an Advocate. Please note that it may take time before an appointment is made due to the high volume of people eing served. Every effort is made to expedite emergencies which include pending homelessness or a denial of benefits. An Intake appointment is required prior to receiving services.
What are the Advocacy Department hours? Advocates are providing services Monday thru Wednesday from 9-5; Thursday thru Friday from 9-7pm; and alternate Saturdays from 10-6pm. Appointments are required for one to one meetings, but the advocates often hold group informational sessions. Call for times and availabilities.